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Frontline Team Portal Design.2023 - Present
Service Design Project
Overview
Project:
Designing a team portal for the frontline staff of a client operating in healthcare.
Timeline:
Sep'23 - Present
Team:
3 interns under the supervision of Pr. Chris Ferguson
Role:
Service Designer
Tools:
MS Power App & Automate, SharePoint, Figma, FigJam
Design Approach:
4-phase approach: Prepare/Develop/Design/Expand
My contributions
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Design sprints planning
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Usability testing
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User journey mapping
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Co-design workshops
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Design/coding of different features
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Coordination with IT consultant
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Client weekly updates
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And more...
This project is under NDA, email me to discuss it over a call!
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