01 · The brief
Design across the change of setting.
The brief explored how a retailer could connect a customer’s digital browsing with an in-store visit. Trying on clothes helps people make decisions, but queues and needing assistance can interrupt that experience.
I designed a mobile app and a fitting-room kiosk as one connected concept, using Figma, FigJam, and Procreate over three weeks.
How could browsing, trying on, and getting help feel like parts of one experience?
02 · The journey
Carry the decision from phone to fitting room.
- Browse before the visit.Explore available items in the mobile app and book a fitting room to try them in person.
- Ask from the fitting room.Use the kiosk to request a different size or colour without leaving the space to find a staff member.
- Choose how to finish.Bring payment choices into the experience as the customer decides what to purchase.
The interaction design centred on continuity between those moments, rather than treating the app and kiosk as unrelated screens.
03 · The interfaces
Two surfaces, one retail experience.
The mobile interface supports discovery and preparation. The kiosk extends the experience into the fitting room, where the customer’s immediate needs are different.
The prototype explores these interactions and the visual language connecting them. The outcome was a connected app-and-kiosk design prototype.
04 · Recognition
A concept recognized for its design.
La Boutique was featured by DesignRush in its selection of Best Fashion & Beauty App Designs of 2024.
The project represents my work connecting a physical service moment with digital interface design, from the overall journey to the screens a shopper would use.